Open to Product Manager · Product Owner · Business Analyst roles

Turning business needs into working solutions.

I'm Fratzeskos, Product Owner & Business Analyst at Netcompany-Intrasoft, where I own the backlog across 4 Agile teams on a five-year EUIPO modernisation programme, and co-founder of EzyFlat. With a background in Management Science & Technology from the Athens University of Economics & Business, I enjoy turning opportunities into practical solutions and figuring out how to make them happen. I work at the point where stakeholders, requirements and delivery meet, and that is the part of the job I enjoy most.

Product discovery Requirements analysis Backlog ownership Scrum & agile delivery Roadmap planning Feature prioritization
Fratzeskos Dafereras pitching on stage
Product Owner & Business Analyst Netcompany-Intrasoft Client & Stakeholder Management & Alignment
Customer Needs Analysis & Product Requirements Alignment
Built & shipped with Netcompany-Intrasoft Bespot ACEin, AUEB JA Greece Athens University of Economics & Business

Career

Job Experience

Three roles in three very different environments: an EU institution, a product startup and a military IT office. Each has its own page with the detail of what I did.

Product Owner & Business Analyst

Netcompany-Intrasoft

Client: European Union Intellectual Property Office (EUIPO)

Nov 2025 – Present

I own the backlog across 4 Agile teams (40+ people) on a five-year programme to modernise the EUIPO information system with automation and AI. I act as the single channel between the client and the delivery teams. The clearest result so far is an AI capability for trademark examiners that reached production in 3 months and passed UAT in a single cycle.

Backlog ownershipRequirements analysis Multi-team coordinationAI & automation Daily stand-upsStakeholder alignment Product demosJira & Confluence
More details

Product Manager Intern

Bespot

Retail location-intelligence startup

Mar 2024 – Jul 2024

Owned a new product from market research through to shipped user stories, supported the existing product, and built an internal improvement-request system end to end. That included a custom prioritisation model and a four-dimensional bubble chart the product team used to identify quick, high-impact wins.

Market researchProduct documentation Prioritisation modelUser stories Agile ceremoniesData visualisation
More details

IT & Network Administrator

National Defence College

Compulsory military service, IT office

Jan 2025 – Oct 2025

Ten months running the IT function for an entire facility, covering networks, hardware, software and data. Every request went through Jira, where I triaged and assigned it. I maintained dashboards that made the state of the infrastructure visible at a glance, and wrote scripts to take the repetitive data work off the team.

Team coordinationJira intake & triage Monitoring dashboardsWindows Server pfSenseScripted automation
More details

Projects

Selected project work

A live marketplace I co-founded and still run, a computer-vision startup I took through an incubator, and a full software development lifecycle project from my degree. Each has a detailed case study.

01 · Live in production

EzyFlat

Co-founder & Product Lead · Nov 2025 – present

From the initial idea through to the early-access launch, I took ownership of the product: the data model, the feature set, and a prioritisation sequenced against liquidity, trust and launch risk rather than what was most interesting to build, backed by market research and a metric set defined before anything shipped.

Requirements analysis Feature definition Product specification Strategy & planning Market research Launch readiness
Read the case study
EzyFlat homepage in production
02 · Startup, idea to MVP

OptimaLifts

Co-Founder & Product Designer · Sep 2023 – Jul 2024

A workout assistant that uses the phone camera and computer vision to count reps and correct form in real time. I owned the vision, the roadmap, the user stories and the business model. I also moved the product from wearable hardware to a software-only build once the unit economics stopped working, and ran the hiring process for our computer-vision engineer.

1 yrACEin incubator track
3mentors helping the team
10+live presentations
FinalistJA Greece Startup
Read the case study
Live capture of the OptimaLifts computer-vision prototype tracking a rep in real time
03 · University project

Flashcards

Requirements, data & backend, team of 4 · AUEB, 2024

A study app where the first decision was a requirements one: which evidence-based learning method, active recall and spaced repetition, to build around, before any code was written. Working in a team of four, I covered use cases, the data model and a structured set of test cases.

4team members
2learning-science mechanics built in
4core entities modelled
5SDLC artifacts delivered
Read the case study
Illustration of a flashcard deck with tags for active recall and spaced repetition

More work

Other projects

Business analysis

Morgan Stanley, digitising HR workflows

A full analysis and design cycle on the appraisal, training and motivation processes of a Morgan Stanley desk in London. The work covered problem framing based on real employee feedback, actor and stakeholder analysis, a requirements to use case traceability matrix, screen design, a costed feasibility study, and a rollout plan that started with a pilot group to manage the change resistance we expected.

RequirementsUML use casesFeasibility studyChange management
Process analysis

KFC, business process management

End-to-end analysis of a KFC restaurant as a work system, covering customer segments (in-store, online, delivery aggregators), the CHAMPS operating standard, the order-management technology stack, the full role hierarchy from restaurant general manager down to team members, and the processes that connect them. Modelled in BPMN and ARIS.

BPMNARISAs-is modellingWork system analysis
Data analysis

Supermarket point-of-sale segmentation

Clustering on real transaction data to build customer segments and market basket associations using RapidMiner and Excel, then translating the clusters into merchandising and promotion recommendations that a category manager could act on.

RapidMinerClusteringBasket analysisExcel
Entrepreneurship

City Vault, Start for Future

Designed and pitched a business idea for an international entrepreneurship programme, backed by a strategic business plan and a validated business model.

Business planningPitchingBusiness modelling

Skills & tools

What I work with

The methods and tools I have used on real projects, grouped by the kind of work they support.

Product & delivery

  • Jira
  • Confluence
  • Scrum
  • Kanban
  • Backlog refinement
  • Roadmapping
  • User stories
  • Acceptance criteria
  • Release planning
  • Product demos
  • PRD writing
  • Prioritisation frameworks

Analysis & modelling

  • SRS analysis
  • BPMN
  • ARIS
  • UML use cases
  • As-is / to-be
  • Requirements engineering
  • Stakeholder analysis
  • Feasibility studies
  • Competitive audits
  • AI / automation products

Data & insight

  • SQL
  • MySQL
  • SQL Server
  • SQLite
  • Power BI
  • RapidMiner
  • SPSS
  • Google Analytics
  • Excel
  • MATLAB

Design & build

  • Figma
  • Next.js / React
  • Python
  • Java
  • JavaScript
  • Visual Studio
  • Claude Code
  • Salesforce
  • SoftOne ERP
  • Git

Education & credentials

Education and certifications

2019 – 2024

BSc Management Science & Technology

Athens University of Economics & Business, majoring in Information Systems & e-Business. A degree that sits between business and engineering, which is the ground product roles are built on.

2017 – 2019

BSc Electrical & Computer Engineering

National Technical University of Athens. I chose to discontinue it and move to a degree closer to products, systems and business.

Certifications & programmes

  • Artificial Intelligence and Machine Learning, UCERT 2026 · Code UGRSPUICT325726
  • Compass Cycle, year-long acceleration programme, ACEin (AUEB) 2023 – 2024
  • Start for Future, City Vault, international entrepreneurship programme 2022
  • Website Development, Grow with Google 2020
  • Development of a Digital Marketing Strategy, Grow with Google 2020
  • Entrepreneurship, Personal Branding & Funding Sources, Mindspace & Infinity Greece 2020
  • First Aid at Work, The London First Aid Training, London 2017
  • Competencies in PLC Automation Systems, Aemifesa, Barcelona 2016

Languages: Greek (native) · English (C2, fluent)

Fratzeskos Dafereras presenting on stage

About

How I ended up in product

I started in electrical engineering, then switched to Management Science & Technology at AUEB once I realised the problems I actually cared about were not circuits, but systems and the people using them. Every project since has come back to the same question: someone has a need, someone else has a team, and my job is to make the space between them small enough that the team can just build.

OptimaLifts, which I co-founded in my third year, is where I learned the hard way that a well-built business model can still be the wrong one: we reached a national final, went through ACEin's year-long incubator track, hired our computer-vision engineer, and still had to walk away from the original product. Bespot is where I saw the other side, joining as a product intern to learn how product management works inside an established team with a real backlog and real ceremonies.

The discipline I care about most is holding a direction long enough for it to prove itself, while staying honest enough to change it the moment the evidence says otherwise.

Today I'm a Product Owner & Business Analyst at Netcompany-Intrasoft and co-founder of EzyFlat, which gives me both sides of the job at once: the enterprise discipline of stakeholders, ceremonies and release cadence, and the founder reality of deciding what to build with nobody telling you. I'm looking for a product role where I can bring both of those instincts to the same table.

Athens, GROpen to EU relocation & remote
EN C2 · EL nativeWorking comfortably in both
PM · PO · BARoles I'm targeting

Let's talk

Hiring for a product role? I'd like to hear about it.

Athens, Greece · open to EU relocation & remote +30 697 253 6609 Usually replies within a day